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Help articles
Start with the most-asked topics, or browse everything below.
Setup videos
Step-by-step video guides to help you set up your Titan products. Orders & shippingShipping & delivery
Shipping methods, free-shipping rules, tracking, transit delays and what happens if a delivery fails. Returns & refundsReturns, refunds & cancellations
Return terms for chillers, tubs and saunas, refund fees, bundle returns and cancelling an order. WarrantyWarranty & satisfaction promise
What the 2-year limited warranty covers, the 5-year extended upgrade, and how to file a claim. Product & usageCold plunge & chiller FAQ
Electrical needs, running costs, filtration, maintenance, water temperature and how long to plunge. FinancingFinancing options
Spread the cost of your plunge or chiller with financing for up to 36 months. HSA / FSAPay with HSA or FSA funds
Use pre-tax HSA or FSA dollars through Flex at checkout, in four steps. Visit & contactShowroom & contact
Visit our Garden Grove storefront, or reach the team by phone, email or contact form.More topics
Frequently Asked
Pick a category to find your answer.
Why are your prices significantly lower than others?
How long does delivery take?
What's your return policy?
What kind of warranty do you offer?
Do you offer financing options?
Where are you located?
Can I use my cold plunge outdoors?
Are Titan cold plunge tubs suitable for people of all sizes?
What temperature should my cold plunge water be?
How long should I stay in a cold plunge?
What are the benefits of cold plunge therapy?
How does a cold plunge compare to a cold shower?
Do Titan chillers require special electricity?
Will running a Titan chiller significantly increase my energy bill?
How quiet are your Titan chillers?
What filtration and sanitation features do Titan chillers include?
Can I use a Titan chiller with an existing tub?
How do I maintain my cold plunge and chiller?
What does a sauna do?
What are the health benefits of the Duo-Therapy Pro Sauna?
Why Choose Both Far Infrared and Steam?
Infrared vs. Dry Heat Sauna
How long should a sauna session be?
Does a sauna burn calories?
How long does the Duo Therapy Pro® take to set up?
How long does the Duo Therapy Pro® take to heat up?
How hot does the Duo-Therapy Pro® Sauna get?
How is heat distributed in the Duo-Therapy Pro?
Can it be used both Indoors and Outdoors?
Does the Duo-Therapy Pro® Sauna require special electricity?
How much does it cost to run the Duo-Therapy Pro?
Will the Duo Therapy Pro® increase my electricity bill?
How much noise does the Duo-Therapy Pro® make?
How do you clean the Duo-Therapy Pro Sauna?
What materials are used in the Duo-Therapy Pro®?
What EMF does the Duo-Therapy Pro Sauna generate?
Does the red light in the Duo-Therapy Pro have any functional benefit?
What makes the Duo-Therapy Pro® different from other portable saunas?
Who should not use the Duo-Therapy Pro Sauna?
What is red light therapy and how does it work?
What are the health benefits of red light therapy?
How is this different from other red light therapy devices?
How often should I use the mat, and should I use it before or after exercise?
Can I customize the intensity and session length?
Should I wear clothing during treatment?
How long does it take to see results?
How long does the Red Light Therapy Mat take to set up?
Does the Red Light Therapy Mat require special electricity?
How much does it cost to run the Red Light Therapy Mat?
What level of EMF does the red light therapy mat generate?
How do I clean my red light therapy mat?
How does contrast therapy work and what are its benefits?
What temperature should I use during contrast therapy?
How long should I stay in hot and cold exposure?
Can the Duo Therapy Pro® Sauna and Titan Cold Plunge be used indoors and outdoors?
Does the Titan chiller or Duo-Therapy Pro® Sauna use special electricity?
Will the Duo Therapy Pro® Sauna and Titan Chiller increase my electricity bill?
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(833) 865-7900Help choosing a plunge or chiller, sizing, financing and order questions.
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7456 Orangewood Ave, Garden Grove, CA 92841See Titan cold plunges in person.
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2-Year Nationwide Warranty
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