Privacy Policy

Welcome to the Privacy Policy of Titan Wellness Systems Inc. DBA Titan Wellness (“Titan Wellness,” “we,” “our,” or “the Site”). This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us.

1) Collection of Personal Information

When you engage with our Site, we collect information about your device, your interactions with the Site, and details necessary to process transactions. We may also collect information if you contact us for support. Personal Information means any data that can uniquely identify an individual.

Device Information

  • Examples: Browser version, IP address, time zone, cookie data, pages or products viewed, and on-site interactions.
  • Purpose: Ensure proper site functionality and perform analytics to optimize performance.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processors for analytics and technical operation.

Order Information

  • Examples: Name, billing and shipping addresses, payment information, email, and phone number.
  • Purpose: Process and fulfill orders, manage payments, arrange shipping, confirm purchases, communicate, and provide personalized offers.
  • Source: Collected directly from you.
  • Disclosure: Shared with our secure payment processor, Authorize.net.

2) SMS & Email Communications (TCPA, CTIA & CAN-SPAM)

By providing your phone number or email address, you consent to receive transactional, informational, and marketing communications from Titan Wellness Systems Inc. DBA Titan Wellness, including order confirmations, delivery updates, promotional offers, and service reminders.

  • Message and data rates may apply.
  • Message frequency may vary.
  • You may opt out of SMS anytime by replying STOP or request help by replying HELP.
  • You may opt out of emails via the unsubscribe link in any email.
  • Consent to receive SMS or email is not a condition of purchase.
  • We do not share, rent, or sell your contact information for marketing purposes.

We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and the CAN-SPAM Act.

3) Minors

Our Site is not intended for individuals under 14 years of age. We do not knowingly collect Personal Information from children. If you believe a child has provided information, please contact us to request deletion.

4) Sharing Personal Information

We do not sell, rent, or share client data with third parties for marketing purposes. We may disclose information only as required by law or with your explicit consent.

5) Behavioral Advertising

We may use your Personal Information to deliver relevant advertisements and promotions.

6) Use of Personal Information

  • Provide and deliver products or services.
  • Process and confirm payments.
  • Ship orders and manage returns.
  • Communicate with you and provide support.
  • Send updates, newsletters, and offers.
  • Improve site functionality and experience.

7) Legal Basis (GDPR)

For EEA residents, we process data based on consent, contractual necessity, legal obligations, protection of vital interests, and legitimate interests that do not override your rights.

8) Data Retention

We retain Personal Information as long as necessary to fulfill the purposes outlined in this policy, unless you request deletion (see “Your Rights”).

9) Automated Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects. Our processor (Authorize.net) may use limited automated tools for fraud prevention.

10) Selling Personal Information

Titan Wellness Systems Inc. DBA Titan Wellness does not sell or share personal information with third parties for marketing or promotional purposes.

11) Your Rights (GDPR & CCPA)

You may request access, correction, updating, deletion, or portability of your Personal Information. California residents may also designate an authorized agent to make requests on their behalf.

Personal Information may be initially processed in Ireland and then transferred outside Europe for storage and processing.

12) Cookies

Cookies help remember preferences and improve performance. Removing or blocking cookies may affect functionality.

  • Session cookies last until you stop browsing; persistent cookies last until they expire or are deleted (typically 30 minutes to 2 years).
  • Manage cookies in your browser settings or visit AllAboutCookies.org.
  • Blocking cookies may not prevent sharing with advertising partners; use preferences in “Behavioral Advertising.”

13) Do Not Track

We do not alter our data practices in response to “Do Not Track” signals due to inconsistent industry standards.

14) Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be posted on this page.

15) Contact

For questions, complaints, or requests about your personal information, contact us:

Email: hello@titan-wellness.com
Mail: Titan Wellness Systems Inc. DBA Titan Wellness
7456 Orangewood Ave., Garden Grove, CA 92841

If you are unsatisfied with our response, you may contact your local data-protection authority.