Frequently Asked

All of our products are priced competitively due to our efficient manufacturing process:

1. In-House Manufacturing: We handle every aspect of production in-house, from sourcing materials to assembly. This allows us to eliminate middlemen markups and streamline costs.

2. Economies of Scale: Through producing large volumes, we benefit from economies of scale. This means that as production increases, the average cost per unit decreases, allowing us to pass these savings on to our customers.

3. Optimized Processes: Our manufacturing processes are continuously optimized for efficiency and cost-effectiveness. By investing in technology and refining our methods, we can produce high-quality products at a lower cost.

4. Direct-to-Consumer Model: We sell directly to consumers, cutting out distributor and retailer margins. This direct approach ensures that you receive the best value for your investment without any additional markup.

In summary, our commitment to efficient manufacturing practices, economies of scale, process optimization, and a direct-to-consumer model allows us to offer our products at a price that's accessible to all.

We strive to make your shopping experience hassle-free. If you need to return an item, simply send it back within 30 days of purchase, provided it's in the original condition, undamaged, without no signs of wear and tear in its original packaging. Please note that return shipping costs apply. Please see our full return policy for more details.

All of our cold plunges and saunas come with a 2-year manufacturer warranty, with the option to extend to 5 years for an additional fee. For more information see our Warranty Page.

Yes! We engineered the TITAN Cold Plunge to be weather and UV resistant. The tub is made of insulated military-grade Drop-Stich PVC and the chiller is extremely powerful to keep your desired temperature in any climate. You can set it up Inside or outside, even in extremely hot or cold climates. If needed, an additional insulated cover is available for purchase.

Your satisfaction is our priority, which is why we offer FREE ground shipping. Expect your order to arrive promptly within 2-5 business days. We take care of the logistics to ensure your order reaches you safely and efficiently.

The Titan Sauna can be used both indoors and outdoors. If you leave it outdoors, we recommend having an appropriate cover such as a canopy, balcony, tarp, etc.
The Titan Sauna is NOT weatherproof. Leaving it outside for a long period of time will cause exterior cosmetic damage.

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